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Boston Symphony Orchestra
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Clay
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Nuuly
Living Spaces
Avocado Green Mattress
Butternut Box
Shef, Inc.
Moneysupermarket
Flaviar
Kind Patches
AfterSell by ROKT
Olybet
Hi-Rez Studios
Betr.app
Pocket Worlds
Dabble
GameBoost
ParlayPlay
Blixx Gaming Ltd
Wow Vegas
Saga
Checkout.com
Consensys
Kuda
iDeals
Aspire
Moneybox
Mangopay
AstroPay
Marshmallow
Lendable
3Commas
Topstep
Wagestream
CEX.IO
Paynt
Montonio
Zignaly
Kubo Financiero
Polymarket
Unioo
Sage UK
Fathom
Lightspeed
Monday.com
Onclusive
Shutterstock
TrueCommerce
PandaDoc
MoEngage Inc.
Monotype
Matterport
Amplitude
Pipefy
Marcura
LaunchDarkly
ThoughtSpot
Yugabyte Inc.
Claroty
Coda
Chess.com
Planday
AnyRoad
Cloudinary
Flipdish Limited
People.ai
Tado
Synthesia
Tines
Dentally
Anthropic
Canopy
Livestorm
Ahrefs
Employment hero
Enerflo
trumpet
WebinarGeek
Scorebuddy
Lovable
Breathe
Heyreach
Hospitable
consensus.app
Gamma
Fugo
Closebot.ai
chatPRD
My Tutorweb
Scribbr
Cialfo
Outschool
Up Learn
Otus
Pfizer
Cera Care Technology
ShiftMed
AAPC
Beltone
Zoe
Birdie
Heidi Health
Nourish
Pure Electric
WPP
Sidekicker
Joy Life
Hallow
NTE
Tibber
Road
RateMyAgent
OTA Insight
Fresh Technology
the Pools
Firsty
Vinna.ai
Boston Symphony Orchestra
Anthros
Fundrise
Culture Amp
Clay
Kajabi
Nuuly
Living Spaces
Avocado Green Mattress
Butternut Box
Shef, Inc.
Moneysupermarket
Flaviar
Kind Patches
AfterSell by ROKT
Olybet
Hi-Rez Studios
Betr.app
Pocket Worlds
Dabble
GameBoost
ParlayPlay
Blixx Gaming Ltd
Wow Vegas
Saga
Checkout.com
Consensys
Kuda
iDeals
Aspire
Moneybox
Mangopay
AstroPay
Marshmallow
Lendable
3Commas
Topstep
Wagestream
CEX.IO
Paynt
Montonio
Zignaly
Kubo Financiero
Polymarket
Unioo
Sage UK
Fathom
Lightspeed
Monday.com
Onclusive
Shutterstock
TrueCommerce
PandaDoc
MoEngage Inc.
Monotype
Matterport
Amplitude
Pipefy
Marcura
LaunchDarkly
ThoughtSpot
Yugabyte Inc.
Claroty
Coda
Chess.com
Planday
AnyRoad
Cloudinary
Flipdish Limited
People.ai
Tado
Synthesia
Tines
Dentally
Anthropic
Canopy
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Ahrefs
Employment hero
Enerflo
trumpet
WebinarGeek
Scorebuddy
Lovable
Breathe
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consensus.app
Gamma
Fugo
Closebot.ai
chatPRD
My Tutorweb
Scribbr
Cialfo
Outschool
Up Learn
Otus
Pfizer
Cera Care Technology
ShiftMed
AAPC
Beltone
Zoe
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WPP
Sidekicker
Joy Life
Hallow
NTE
Tibber
Road
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OTA Insight
Fresh Technology
the Pools
Firsty
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Boston Symphony Orchestra
Anthros
Fundrise
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Clay
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Avocado Green Mattress
Butternut Box
Shef, Inc.
Moneysupermarket
Flaviar
Kind Patches
AfterSell by ROKT
Olybet
Hi-Rez Studios
Betr.app
Pocket Worlds
Dabble
GameBoost
ParlayPlay
Blixx Gaming Ltd
Wow Vegas
Saga
Checkout.com
Consensys
Kuda
iDeals
Aspire
Moneybox
Mangopay
AstroPay
Marshmallow
Lendable
3Commas
Topstep
Wagestream
CEX.IO
Paynt
Montonio
Zignaly
Kubo Financiero
Polymarket
Unioo
Sage UK
Fathom
Lightspeed
Monday.com
Onclusive
Shutterstock
TrueCommerce
PandaDoc
MoEngage Inc.
Monotype
Matterport
Amplitude
Pipefy
Marcura
LaunchDarkly
ThoughtSpot
Yugabyte Inc.
Claroty
Coda
Chess.com
Planday
AnyRoad
Cloudinary
Flipdish Limited
People.ai
Tado
Synthesia
Tines
Dentally
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Canopy
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Ahrefs
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trumpet
WebinarGeek
Scorebuddy
Lovable
Breathe
Heyreach
Hospitable
consensus.app
Gamma
Fugo
Closebot.ai
chatPRD
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Scribbr
Cialfo
Outschool
Up Learn
Otus
Pfizer
Cera Care Technology
ShiftMed
AAPC
Beltone
Zoe
Birdie
Heidi Health
Nourish
Pure Electric
WPP
Sidekicker
Joy Life
Hallow
NTE
Tibber
Road
RateMyAgent
OTA Insight
Fresh Technology
the Pools
Firsty
Vinna.ai
Boston Symphony Orchestra
Anthros
Fundrise
Culture Amp
Clay
Kajabi
Nuuly
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Avocado Green Mattress
Butternut Box
Shef, Inc.
Moneysupermarket
Flaviar
Kind Patches
AfterSell by ROKT
Olybet
Hi-Rez Studios
Betr.app
Pocket Worlds
Dabble
GameBoost
ParlayPlay
Blixx Gaming Ltd
Wow Vegas
Saga
Checkout.com
Consensys
Kuda
iDeals
Aspire
Moneybox
Mangopay
AstroPay
Marshmallow
Lendable
3Commas
Topstep
Wagestream
CEX.IO
Paynt
Montonio
Zignaly
Kubo Financiero
Polymarket
Unioo
Sage UK
Fathom
Lightspeed
Monday.com
Onclusive
Shutterstock
TrueCommerce
PandaDoc
MoEngage Inc.
Monotype
Matterport
Amplitude
Pipefy
Marcura
LaunchDarkly
ThoughtSpot
Yugabyte Inc.
Claroty
Coda
Chess.com
Planday
AnyRoad
Cloudinary
Flipdish Limited
People.ai
Tado
Synthesia
Tines
Dentally
Anthropic
Canopy
Livestorm
Ahrefs
Employment hero
Enerflo
trumpet
WebinarGeek
Scorebuddy
Lovable
Breathe
Heyreach
Hospitable
consensus.app
Gamma
Fugo
Closebot.ai
chatPRD
My Tutorweb
Scribbr
Cialfo
Outschool
Up Learn
Otus
Pfizer
Cera Care Technology
ShiftMed
AAPC
Beltone
Zoe
Birdie
Heidi Health
Nourish
Pure Electric
WPP
Sidekicker
Joy Life
Hallow
NTE
Tibber
Road
RateMyAgent
OTA Insight
Fresh Technology
the Pools
Firsty
Vinna.ai
Boston Symphony Orchestra
Anthros
Fundrise
Culture Amp
Clay
Kajabi
fin customers
Trusted
by
thousands
of
customer
service
leaders,
including
the
world's
leading
AI
companies
Tatev AslanyanCustomer Happiness Manager
Michael BlattnerVP of Customer Success
Barry P.Director of Customer Success
Frederik Vinding NielsenChief Customer Officer
Robb ClarkeHead of Tech Ops
George BushmelevBusiness Development Director
Eric B.Director of Customer Accounts
Chris SinghCustomer Success Mgr
Mark RummelVP of CX
Christian OsmundsenGlobal Head of CX
Thomas MainsTechnical Writer
Kostas S.Technical Support Manager
Will PattersonRevenue Operations
Andika R.Product Lead
Jamie S.Customer Support Manager
Ross P.Teacher Department Head
Peter CaputaCEO of Databox
Dave GranfieldFounder
Sam MeekCo-Founder & CEO
Tatev AslanyanCustomer Happiness Manager
Michael BlattnerVP of Customer Success
Barry P.Director of Customer Success
Frederik Vinding NielsenChief Customer Officer
Robb ClarkeHead of Tech Ops
George BushmelevBusiness Development Director
Eric B.Director of Customer Accounts
Chris SinghCustomer Success Mgr
Mark RummelVP of CX
Christian OsmundsenGlobal Head of CX
Thomas MainsTechnical Writer
Kostas S.Technical Support Manager
Will PattersonRevenue Operations
Andika R.Product Lead
Jamie S.Customer Support Manager
Ross P.Teacher Department Head
Peter CaputaCEO of Databox
Dave GranfieldFounder
Sam MeekCo-Founder & CEO
Clay
Anthropic
Monday.com
Lightspeed
Culture Amp
Synthesia
LaunchDarkly
Moneybox
Coda
Shutterstock
Amplitude
Lovable
Consensys
Aspire
Marshmallow
Tines
Linktree
Frends
YMCA
Clay
Anthropic
Monday.com
Lightspeed
Culture Amp
Synthesia
LaunchDarkly
Moneybox
Coda
Shutterstock
Amplitude
Lovable
Consensys
Aspire
Marshmallow
Tines
Linktree
Frends
YMCA
Customer Stories
All industriesRetail & eCommerceFinancial ServicesGamingSaaS
Clay
Transparency and trust: Why Clay chose FinWith a rapidly-growing customer base, Clay wanted to scale support without sacrificing quality or its community-led approach. The team needed an AI agent that would give them transparency and control over the customer experience—so they chose Fin.With Jess Bergson and George Dilthey from Clay
90%Fin Involvement Rate
~7kSupport tickets managed per month
Backdrop Asset
Customer Image
90%Fin Involvement Rate
~7kSupport tickets managed per month
Peddle
Learn how Peddle saves $163K annually by cutting support volume in half with Fin.
$163KAnnual Cost Savings
Monday.com
Consensys
“We saw quick success with Fin — reaching around a 50% resolution rate early on, and scaling that to over 70% over time, all while keeping customer satisfaction high.”
Yair GalSupport Lead
Gamma
“Fin successfully managed 83% of conversations, leaving only 17% for our team.“
Hilary DudekHead of Customer Experience
Jared EllisSenior Director, Global Product Support
Customer Image
Culture Amp“With Fin we saw a 35-40% deflection rate just in our trial. The biggest win for me is that we haven’t compromised on the quality of the service we were providing. It's been delight after delight.“
Anthropic
Build vs. Buy. Why Anthropic chose FinPioneering AI research lab Anthropic could have easily chosen to build an in-house AI agent to power its customer service. But the team saw a greater opportunity to partner with a company with deep expertise in the CS space—which led them to Fin.With Emily Lampert and Isabel Larrow from Anthropic
96%Fin involvement rate
1,700Hours saved in first month
Customer Image
96%Fin involvement rate
1,700Hours saved in first month
Databox
Learn how Databox scaled support, increased efficiency, and grew revenue by 40% with Fin.
40%Increase in new revenue
Amplitude
LaunchDarkly
“Fin has directly reduced our volume, which has taken a lot of pressure off our team.“
Jolie KreschSenior Operations Lead, support
Lovable
“Fin’s given us new insights into our users that we just simply didn’t have before.“
Nad ChrishtieFounding Designer
Lee BurkhillProject Manager
Customer Image
MoneySuperMarket“Complex reward or cashback claim queries used to mean hours, sometimes days, of team involvement. With Fin Tasks, we provide simple instructions, and Fin resolves these in minutes – calculating dates, verifying provider and product, and delivering immediate, clear answers to customers.”

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