The AI Agent built for enterprise scale
Supports complex queries
Built to handle complex, time-consuming queries
01Fin automates your most complex support queries end-to-end, like verifying identities, updating accounts, and resolving technical issues. It follows your processes, accesses data, and executes business logic with enterprise-grade precision and control.
Fin handles workflows like managing subscriptions, processing chargebacks, or verifying account information securely and compliantly.
Fin collects the right information, verifies the information provided, and uses live system data like transaction history or account status to take the right action automatically—resolving the issue without human agent involvement, or handing-off at the right time.
Fig 1.A
Fin automates complex SaaS workflows like managing subscriptions, handling invoice requests, and updating account settings.
Fin collects the necessary context, confirms intent, and uses system data to take action instantly—resolving tasks without manual routing, delays, or agent involvement.
Fin resolves queries like order cancellations, shipping updates, returns, and abandoned carts.
Fin checks order status in real time, confirms what the customer wants to change, issues refunds instantly, and re-engages shoppers with timely, personalized prompts—improving the customer experience while freeing up human agents.
Fin supports players with fast, reliable help for issues like account recovery, in-game refunds, and ban appeals.
Fin collects the right context, validates requests using system data, and escalates complex cases with full history—so players stay engaged and human agents can focus where it counts.
Fig 1.E
Automates time-consuming queries
Fin resolves the most complex customer queries using prompts, code, and workflows—enabling Fin to execute advanced support processes and navigate complex systems with precision and reliability.
Fig 1.F
Monitor performance and optimize behavior
Track how Fin performs across conversations—understand how it responds, why it acts, and where to improve. You get full visibility and the control to refine behavior over time.
Works with your systems
Designed to work seamlessly with your existing systems
02Deploying Fin doesn’t mean rebuilding your stack from scratch. It integrates with your existing platforms, tools, and systems—so you can move fast without disrupting your systems or retraining your teams. And when your needs are unique, we build with you.
Fig 2.A
Security, Compliance & Governance
Industry-leading security, reliability, and governance
03Fin is a leader in enterprise-grade security and reliability—certified, encrypted, and governed for responsible AI at scale. With industry-leading uptime, real-time scaling, and multi-layer failovers, Fin stays online during peak events and outages—delivering unmatched resilience and trust.
Fig 3.a
Transparent AI governance
You get full visibility into Fin’s decisions, behavior, and data flows—so your teams can audit, control, and adapt how Fin performs. Our ISO 42001 certification ensures responsible AI governance at every level.
Fig 3.b
Proven reliability under pressure
Fin delivers 99.97% uptime—backed by multi-level failovers and real-time monitoring to ensure continuity during surges, launches, or crises. This is enterprise-grade resilience, built on over a decade of experience.
Fig 3.c
Certified for enterprise use
Fin meets key security and privacy standards—including SOC 2, HIPAA, and GDPR—with full encryption, global data residency, and regional workspaces to meet local requirements.
A proven partner
A proven partner for AI transformation
04With thousands of AI deployments and deep CS expertise, we know what AI transformation takes across customer experience, operations, and org design. From day one, our Professional Services team—and our trusted partner network— works alongside yours to launch quickly and scale Fin strategically.
Some of the partners in our network
Guarantee
Fin Million Dollar Guarantee
05Fin is the best-performing AI Agent, consistently beating competitors in head-to-head evaluations. That’s why we offer the Fin Million Dollar Guarantee.
- #1 AI Agent on G2
- 2M+ conversations resolved monthly