#1 in performance benchmarks
#1 ranking on G2
Fin Million Dollar Guarantee

Get the highest-performing AI Agent on your helpdesk

Your helpdesk shouldn’t limit the modern experience your customers expect. Fin resolves 67% of customer queries on average, significantly higher than any helpdesk AI, and ranked #1 on G2. Deploy it on the helpdesk you already use without a migration project.

Performance

Perfect customer experiences. No migration required.

01Fin takes you from 30% to 70% resolution rates, beyond what's possible with most helpdesk AI Agents. That means fewer conversations occupy your team, faster resolutions for your customers, and a significantly lower cost to serve.

Fig 1.A

Fin resolving complex multi-step queries

Built with the deepest AI investment in customer serviceFin is powered by the Fin AI Engine™, a patented architecture with custom models trained on 15 years of service data by a 40+ person AI research team, so every response is accurate, grounded, and safe.

Resolves multi-step queries from start to finishFin handles refunds, cancellations, account changes, and multi-step workflows using your business logic and live data from systems like Stripe, Shopify, and Salesforce.

“We were impressed by how seamlessly Fin integrated with our Salesforce instance. It’s clear the team built this with a deep understanding of how complex Salesforce environments can be – and designed it to deliver value fast.”

Fig 1.B

Built to continuously improve performance

Fin gives your team a repeatable loop to keep improving performance. The Fin Flywheel: train on your knowledge and Procedures, test with Simulations, deploy across channels, and analyze every conversation. Every cycle raises resolution rates further.

Seamless Migration

Live in hours. No disruption to your team.

02Fin works with your existing workflows, routing rules, and integrations, and starts resolving customer queries from day one. No need to replace the systems your team spent years building.

Fig 2.A

Fin connecting to your existing helpdesk

Connects to everything you've already builtFin connects to your helpdesk via API, syncs your knowledge base and customer data, and follows your existing routing and automation rules. Most teams go live the same day.

Your team stays in their toolsWhen Fin escalates, your agents get the full conversation with context and history in their existing workflows.

Fin for SalesforceFin connects seamlessly with your existing Salesforce Service Cloud setup, letting you deploy the highest performing AI Agent without changing platforms.

Fig 2.B

Fin for FreshdeskFin connects directly to your Freshdesk and Freshchat environment, so you can deploy the highest performing AI Agent on your existing setup without a migration project.

Fig 2.C

Fin for HubSpotFin plugs into your HubSpot Service Hub workspace, letting you deploy the highest performing AI Agent while your team stays in the tools they already know.

Fig 2.D

Control

Your team runs Fin. No consultants required.

03Most AI agents require consultants to set up and vendor tickets to make changes. Fin is fully self-managed. Your team has full visibility into every conversation and full control over how Fin behaves, from day one.

Fig 3.A

Fin configuration with Procedures and Guidance

Configure Fin without developers or vendors

Your team can use natural language to control tone, escalation logic, and define how to handle complex queries. No need to wait for someone else to make the change.

Fig 3.B

Get full visibility into every conversation

100% of your customer conversations are analyzed, whether Fin resolves them or your team does. You always have a clear view of performance and quality so you stay in control of the customer experience.

Omnichannel

Fin works across every channel.

Fig 4.A

Fin working across chat, email, voice, and social channels

Works across every channel your helpdesk supportsChat, email, voice, WhatsApp, SMS, or social. Fin delivers unrivaled performance across every channel, so every customer gets faster, personalized support, no matter how they reach out.

Pricing

Only pay when Finresolves a query.

$0.99

per outcome

Minimum commitments apply

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Pricing

Fin is priced on outcomes instead of per-session and per-seat models that charge you whether the AI works or not.

Pay for outcomes, not conversations

Fin charges $0.99when the customer’s problem is solved end to end, or when a Procedure you’ve configured executes successfully. If Fin doesn’t resolve it, you don’t pay

Learn more

No hidden fees

No setup fees, integration fees, or platform fees. No seat charges for Fin. Usage limits available from day one to keep spend predictable.