The #1 AI Agent for all customer service—now on the phone

Fin Voice brings Fin's unrivaled performance to phone support with instant, natural conversations. Calls are resolved quickly and efficiently without IVR menus or hold times, so customers get faster answers and a better experience.

Experience

Natural conversations.
Instant answers.

01Fin Voice transforms phone support into a better experience for every caller. Phone conversations feel natural, reflect your brand, and get resolved without IVR menus or long hold times.

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Fig 1.A

Instant, 24/7 phone support

Fin picks up instantly at any hour of the day, providing fast, accurate answers with no wait times or phone menus.

Conversations that feel natural

Fin speaks with empathy, handles interruptions smoothly, and guides conversations forward with relevant, contextual follow-ups.

Customizable to your brand

Choose from distinct voices, add greetings, and set availability—so every call sounds on-brand and consistent with your policies.

Preview

Test, refine, and launch
with confidence

02Preview Fin Voice before launch. Test calls, review transcripts, and validate performance—so you can go live with confidence.

Fig 2.A

Preview in a sandbox

See exactly how Fin responds to callers across FAQs, complex scenarios, and sensitive topics—so you know it always meets your standards before launch.

Fig 2.B

Inspect every answer

Drill into recordings, transcripts, and answer logic to understand why Fin responded the way it did—and fine-tune until it's right.

Fig 2.C

Test handoffs before launch

Simulate escalations to teammates, workflows, or callbacks so you can be confident handoffs work seamlessly if customers need a human agent.

Integrations

Seamlessly integrate with your telephony system

03Fin Voice integrates with your existing telephony system, adding AI-powered phone support without disruption. Calls are forwarded to Fin, and, if a human agent is needed, handed back seamlessly to your agents—with outcomes, transcripts, and summaries returned via API for reporting and follow-up.