Brilliant live chat
delivered over Messenger

Fin for Messenger brings the highest-performing AI Agent for customer service to live chat, delivering exceptional, on-brand support and fully resolving even the most complex queries.
Fin for Messenger hero image

Speed

Instant, conversational support

01Fin provides instant, conversational live chat support right inside your product—so customers get help without ever leaving the experience.

Fig 1.a
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Natural conversationsFin replies naturally without quick-reply buttons, follows up if customers go quiet, and shows sources in replies—making conversations smoother and easier to trust.
Modern, in-product experienceFin delivers instant live chat support directly inside your product through a modern, intuitive Messenger experience—so customers get the best conversational support without ever leaving your app.

"Fin is involved in almost every chat conversation and resolves more than 43,000 requests each month, while reshaping how support is perceived across the company."

Yamine GluchowVP of Information Systems at Lightspeed commerce

On-brand

Consistently on-brand

02Fin resolves customer queries over Messenger across web, iOS, and Android—while giving you full control over branding and style.

Fig 2.a
Benefits overview image
Completely on-brandCustomize tone, style, and design so replies sound and look like they came directly from your team.
Consistent across devicesWhether customers reach you on web, iOS, or Android, Fin delivers the same clear, high-quality support across devices.

"We needed something fast, accurate, and on-brand that our team could control. Fin let us launch in weeks, not months, and gave us a new way to scale without compromise."

Emily ShirleyBusiness Manager for Growth Product at WHOOP

FAQs

FAQs

What is Fin for Messenger?
▼

Fin for Messenger brings the highest-performing AI Agent for customer service to live chat, delivering exceptional, on-brand support and fully resolving even the most complex queries. Fin provides instant, conversational live chat support right inside your product—so customers get help without ever leaving the experience.

Can Fin be customized to match my brand's style and tone of voice?
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Yes. You can customize Fin's tone, style, and design so replies sound and look like they came directly from your team.

What platforms does Fin for Messenger support?
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Fin resolves customer queries over Messenger across web, iOS, and Android—delivering a consistent experience across devices.

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