Deploy Fin in web and mobile live chat
Overview
Deploy Fin in the Intercom Messenger across your website, in-app on iOS and Android, and on customer-facing surfaces. Fully brandable, fast, and integrated with your knowledge sources, workflows, and customer data from day one.
How it works
Go to Fin AI Agent in your Intercom workspace and turn on Fin for Messenger. Channels are configured in Intercom's settings, with no data connector or API setup required.
Connect your Messenger channel and choose which conversations Fin should handle. Fin uses the same knowledge, workflows, and actions it applies across every other channel.
Fin resolves Messenger conversations in real time and hands off to a human agent with full context when it can't resolve.