Resolve phone calls with Fin's AI agent voice
Overview
Fin Voice handles inbound and outbound phone calls with low latency, accurate speech understanding, and the same knowledge, actions, and workflows Fin uses across every other channel. Set up a phone number in Intercom or bring your own telephony (Five9, Zoom Phone, Amazon Connect, and more) over PSTN/SIP.
How it works
Go to Fin AI Agent in your Intercom workspace and set up Fin Voice. Add an Intercom phone number or bring your own telephony over PSTN/SIP, with no data connector or API setup required.
Choose which calls Fin should answer. Fin Voice uses the same knowledge, workflows, and actions Fin applies across every other channel.
Fin handles inbound and outbound calls with natural, low-latency speech and hands off to a human agent mid-call with full context when needed.
Read the full setup documentation →