Deploy Fin on any helpdesk over API. No migration required
Overview
Fin works as an overlay on the helpdesk you already use. Connect over API, sync your knowledge base and customer data, and keep your existing routing and automation rules. Fin resolves tickets across your channels and escalates to your team with full context when it can't resolve. Your helpdesk stays the system of record.
Fin connects to your helpdesk via API, syncs your knowledge base and customer data, and follows your existing routing and automation rules.
What you can do
- Connect Fin to any helpdesk or custom-built platform over API
- Sync your knowledge base and customer data for accurate, contextual answers
- Keep your existing routing, assignment, and automation rules unchanged
- Escalate to agents with full conversation history when Fin can't resolve
- Go live in under an hour with no migration project
How it works
Connect Fin to your existing helpdesk over API. Fin works as an overlay on the platform you already use, with no migration and live in under an hour.
Sync your knowledge base and customer data so Fin answers with accurate context, and keep your existing routing and automation rules unchanged.
Fin resolves tickets across your channels and escalates to your team with full conversation history when it can't resolve. Your helpdesk stays the system of record.
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