Fin Apex 1.0
Fin Apex 1.0 is the best-performing AI model built for customer service.
Fin Apex 1.0 is the flagship of the Fin model suite - our first model that generates the final answer Fin gives to every customer
Higher resolution rate: Fin Apex 1.0 resolves 2.8% more conversations than competitor models - purpose-trained on customer service interactions, not general-purpose AI.
65% fewer hallucinations: Responses are grounded in your knowledge base rather than general training data, dramatically reducing inaccurate or fabricated answers.
Faster, more reliable responses: 0.6 seconds faster time to first token, built by a 50-person AI team with a decade of customer service software experience.
65% fewer hallucinations: Responses are grounded in your knowledge base rather than general training data, dramatically reducing inaccurate or fabricated answers.
Faster, more reliable responses: 0.6 seconds faster time to first token, built by a 50-person AI team with a decade of customer service software experience.
