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Fin
The best performing AI Agent in customer service
Intercom Suite
One platform with Fin AI Agent and a complete Helpdesk
Helpdesk
The next-gen Helpdesk designed for efficiency
Pedro Tabacof
is a Principal Machine Learning Scientist at Intercom. With over 10 years of experience in the field, Pedro has helped scale three 'unicorn' startups: Wildlife Studios, Nubank, and iFood.
Articles
1
Slower Feels Smarter? Experimenting with AI Agent Latency
Pedro Tabacof
2025.04.10