Stripe integration

Resolve billing and subscription queries with live Stripe data


Overview

Connect Stripe to Fin with prebuilt MCP and Data connector templates. Fin reads payment history, subscription status, and invoice details, and can take actions like refunds and cancellations, so billing queries get resolved without escalation.

Fin runs on the helpdesk you already use, including Zendesk, Salesforce, HubSpot, Freshdesk, and Intercom, so you can connect Stripe without changing platforms.

What you can do

  • Expose payment history and subscription status from Stripe to Fin
  • Let Fin reference invoice details, renewal dates, and plan information
  • Answer billing queries accurately using live Stripe data
  • Take actions like refunds and subscription cancellations with Stripe write templates
  • Use Stripe data in Fin conversations, Workflows, and Procedures
  • Requires JWT or email OTP user authentication for live use in production

How it works

Go to Settings → Integrations → Data connectors. You'll see a section for adding connectors from popular apps powered by MCP servers. Currently available for US-hosted Intercom workspaces only.

Choose a ready-made template for Stripe, Linear, Shopify, or Zapier, or click Custom MCP to add any MCP-compliant server using a URL and auth credentials. Authorize via OAuth or provide an access token.

Select which tools Fin can use from the connected MCP server, configure input parameters, and use the connector directly in Fin or add it as a step in Workflows and Tasks.

Stripe MCP for Fin

Fin connects to Stripe over MCP and uses the tools you allow in customer conversations, Workflows, and Tasks.

Configure

Works with Fin through both MCP and API Data connectors, supporting read and write operations where the connected tool allows it.

Read the full setup documentation →