Unmatched capabilities for ecommerce
Fin combines natural language instructions, deterministic rules, and data integrations to complete tasks for your customers. Configure Fin to resolve tasks end-to-end or hand off to your team when needed—all through a no-code user experience anyone on your team can manage.
Fin Voice
Fin Voice answers calls naturally, handles complex questions, and connects customers to human agents exactly when it needs to.
Unrivalled Performance
With an average resolution rate of 65%, Fin resolves more customer questions than any other AI Agent. In every head-to-head test, Fin wins.
Resolution rate based on independent testing conducted by Fin customers.
Customer Testimonials
Home & Furniture
Since the initial launch of Fin, we've managed to improve Fin CSAT by 60%, while also reducing response times by 38% on chat and 67% on email. Fin gives quick, accurate responses, and we have full control over how it handles conversations, including when to hand off to a human.
Loren Kornegay, Senior CX Manager at Avocado
Fashion
Fin is resolving 38% of conversations it’s involved in right now, which frees our support associates up to work with customers on more complex issues and build strong relationships with them.
Natalie Hurst, Director of Customer Success at Nuuly
Integrations
Fin AI Agent works with any helpdesk, including Intercom, Zendesk, Salesforce, Hubspot, and more.
Pricing
#1 AGENT ON G2
FIN MILLION DOLLAR GUARANTEE
$0.99
per resolution
50 resolutions per month minimum
