Improve Fin in seconds with AI-powered Suggestions
May 2025open-beta
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Suggestions are AI-powered updates to improve Fin answers. Each Suggestion can be accepted in a single click, and Fin will instantly begin using that content to deliver better answers and a better customer experience.By analyzing unresolved queries and past conversations, Content Suggestions do the heavy lifting for you, generating content improvements based on how your human agents resolved similar issues.With Content Suggestions you can make edits to existing articles or create new articles and snippets. Each Suggestion comes with a clear explanation with links to the source conversations so you can optimize with confidence.
