fin product updates

Real Time Translation

Provide multilingual support—no localization required

Nov 2024available-to-all
Real Time Translation
Fin translates your content in real time so you don't have to, allowing you to serve customers in their preferred language.
By enabling real-time translation, Fin can work in all your supported languages without needing content in each language—instead, you only need to create content in one language. Fin automatically detects each customer’s language and prioritizes support content that already exists in that language. If localized content isn’t available, Fin instantly translates existing content from your default language into the customer’s language for its responses.Simply select the languages you want to support, and Fin handles the rest—delivering the highest-quality customer experiences in over 45+ languages.