The Optimize Dashboard highlights opportunities to increase Fin’s performance with AI-powered Suggestions that improve Fin’s answers in secondsIt shows you exactly where Fin failed to resolve a conversation, helping you pinpoint gaps in content or data. The Optimize Dashboard also identifies conversations resolved by Fin that received a low CX Score, so you can dig into what went wrong before small issues impact the broader customer experience.The Optimize Dashboard also features AI-powered Content Suggestions that improve Fin’s answers in seconds. Each Suggestion can be accepted in a single click, and Fin will instantly begin using the updated content to deliver better answers and a better customer experience.
