Help Center audience management
Manage Help Center audiences and articles at scale
Articles in the Knowledge Hub can now be filtered by Help Center audience and bulk edited to update targeting across multiple articles at once, saving time when managing large content libraries.
Filter by audience: See which articles are targeted to which Help Center audiences directly from the Knowledge Hub, without opening each article individually.Bulk editing: Select multiple articles and update their Help Center targeting in one action, instead of editing each one separately.Clearer audience labels: The article editor now distinguishes between “Fin Audience” (who Fin can serve the article to) and “Help Center Audience” (who can see it on your Help Center), making it easier to configure both correctly.performs best.
