Fin Voice 2
The most natural, powerful voice agent for customer experience
Fin Voice 2 runs on Fin Apex Flash, our latest model built for latency-sensitive tasks. It delivers a 24.5% higher resolution rate and responds 0.43 seconds faster, with 20+ updates across call quality, actions, and insights.
Powered by Fin Apex Flash: Fine-tuned for customer service, grounded in your knowledge base, and trained to apply your specific policies on every call, producing response that are accurate and structured to sound natural when spoken aloud.
Resolves complex queries end-to-end: Fin connects to your systems, takes action during the call, and follows your defined workflows, from verifying identities to processing refunds, without transfers or hold times.
20+ updates across your phone operation: Background noise reduction, proactive outbound calling, automated follow-up SMS, real-time topic insights, one-click recommendations, and deeper telephony integrations.
Resolves complex queries end-to-end: Fin connects to your systems, takes action during the call, and follows your defined workflows, from verifying identities to processing refunds, without transfers or hold times.
20+ updates across your phone operation: Background noise reduction, proactive outbound calling, automated follow-up SMS, real-time topic insights, one-click recommendations, and deeper telephony integrations.
