fin product updates

Fin Preview Improvements

Preview Fin’s decision making, behavior and actions

Oct 2024available-to-all
Fin Preview Improvements
Preview conversations end to end, with full visibility into Fin’s decision making and how it applies your Guidance, tone of voice, and actions—so you can refine its answers with confidence.
Fin Preview is the ideal way to quickly test specific changes—like refining a single piece of guidance, previewing a Fin Task, or adjusting Fin tone or answer length. You can see both the customer view and the event log, giving you full visibility into how Fin generates answers—including which content, guidance and tasks were used, making it easier to refine and debug Fin’s behavior.