Fin delivers conversational support over WhatsApp and SMS, just as it does on the Fin Messenger. It helps resolve more of your support volume while maintaining a consistent customer experience across channels.Deploying Fin on WhatsApp and SMS is simple. Just set audience rules for who should see Fin, select WhatsApp and SMS as channels, customize the introduction message, and set Fin live. Fin will immediately start greeting customers, answering questions, and escalating to your team when needed.
