Fin supports your customers directly in Slack communities and dedicated Connect channels—resolving questions instantly, with replies that stay threaded and feel native to Slack.Fin works across more channels than any other AI Agent—now including Slack. Slack-native experienceFin’s answers appear naturally in Slack threads, using the same formatting, names, and style your customers expect.Works alongside your teamControl when Fin responds using triggers and workflows—so Fin and your human agents can collaborate smoothly in shared Slack channels.Complete visibilityEvery Slack conversation is logged in Intercom, so you can review Fin’s answers, track performance, and continuously improve.
