Fin over Discord
Let Fin answer customer questions directly inside your Discord channels
Discord is different: community and support live side by side. Fin is built specifically for this channel, with control over exactly which conversations Fin gets involved in.
Control when Fin engages: Choose which channels Fin is active in, both public and private, and decide what triggers a response: mentions, emoji reactions, or keywords.Public and private support: Fin responds in public threads when the question is straightforward. When a conversation involves sensitive details, Fin moves it to a private thread automatically. Sensitive information stays out of public channels.Same Fin, new channel: The latest addition to Fin's omnichannel coverage: voice, email, social, SMS, Slack, and now Discord. Wherever your customers are, Fin works natively.
