Fin conversation closure trigger
Automatically trigger workflows the moment Fin closes a conversation
A new workflow trigger fires whenever Fin closes a conversation, whether through a confirmed resolution, customer inactivity, or a natural end. Build automations that kick in the moment Fin is done.
Three closure types: The trigger fires on confirmed resolutions, inactivity closures, and natural conversation endings, giving you full coverage of how Fin wraps up interactions.Automate post-conversation actions: Send follow-up messages, update records, tag conversations, or notify teammates the moment Fin closes, without manual work.Works with all workflow actions: Connect to any existing workflow actions to build powerful post-resolution automations tailored to your support processes.
