Monitors: New QA permissions

Control who sees and scores QA reviews

Sep 2026available-to-all
Dedicated QA permissions put the right reviews in front of the right people. Teammates always see reviews of their own work and never score them, and reports and coaching follow the same access as the review itself.
Dedicated QA permissions: Decide who can see reviews and who can score them.
Teammates see their own work: Everyone always sees reviews of their own conversations, and never scores them.

Reports follow access: Reporting and coaching respect the same permissions as the underlying review, so access stays consistent wherever it appears.

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