Fin outperforms the industry on performance, ease of use and speed to market.
Fin resolves more complex queries and improves faster than any other AI agent. It seamlessly integrates with Salesforce—so teams can get the best AI Agent without changing platforms.
- Works with your helpdesk
- #1 in performance benchmarks
Fin outperforms the competition. Every time.
Fin resolves 76% of customer queries on average, and is built by a world-class team with over a decade of experience in AI and customer service.
01
Fin makes it simple to set up and manage even the most complex workflows. Configure in minutes—no code required.
02
Fin costs just $0.99 per resolution with full features, no hidden fees, and usage controls that ensures predictable spend.
03
Fin vs. The Competition
| Feature | Fin |
|---|---|
| Performance | Fin wins in 100% of head-to-head performance tests as validated by G2 Crowd |
| Complex Queries | Fin resolves the most complex customer queries using layered controls that combine prompts, code, and workflows. |
| Configurability | Fully self-serve. Analyze, train, test, and deploy in one no-code workspace—no engineers required. |
| Cost | $0.99 per resolution. Transparent and outcome-based. |
| Speed | Fin is the only AI agent that can be set up in hours, and deliver high resolution rate in days even for complex queries and high volumes. |
| Trust | G2 satisfaction score: 90/100. Leading AI agent in G2 Satisfaction Score for AI Customer Support Agents Software. |
Fin is the highest performing customer agent on the market
Fin’s industry-leading resolution rate improves continuously
Resolution rate based on conversations where Fin had the opportunity to answer.
Fin wins every head-to-head test on resolution rate
Resolution rate based on independent testing conducted by Fin customers.
Fin is trusted by
thousands of customer
service leaders.
Fin helps businesses deliver faster, higher-quality support and resolves over 1 million conversations every week.
Fin fundamentally changed our support strategy. It helped us scale instantly, resolve over 50% of conversations, and save more than 1,700 hours in the first month. If you're debating whether to build or buy – buy Fin.”
We chose Fin after evaluating several other vendors. It came down to the maturity of the tool, how quickly we could get going, the fact that we could self-serve, and the results we saw right away.”
Fin fits seamlessly into your Salesforce stack.
Fin connects to the systems and channels you already use. It works through MCP or API Data Connectors for your business tools, has pre-packaged integrations with Service Cloud and Slack, and native support for every channel from chat and email to voice.
- Connect Fin to your business tools with Data Connectors to solve complex customer queries.
- Fin seamlessly integrates with your existing helpdesk. No need to replace the channels, routing rules, workflows, and reporting your team spent years building.
- Fin works across every channel, including Voice, Email, Messenger, and Social Messaging.
You only pay when Fin resolves a query
- Leader on G2