Fin outperforms Agentforce on performance, configurability & value
Fin resolves more complex queries and improves faster than any other AI agent. It seamlessly integrates with Salesforce—so teams can get the best AI Agent without changing platformsFin outperforms Agentforce. Every time.
Fin outperforms Agentforce. Every time.
Fin delivers consistent performance you can trust.
Fin resolves 67% of customer queries on average, and is built by a world-class team with over a decade of experience in AI and customer service.
Teams using Agentforce report performance challenges across the board—making consistent resolution rates difficult to achieve.
Fin handles complexity without the complicated setup
Fin makes it simple to set up and manage even the most complex workflows. Configure in minutes—no code required.
Setting up complex queries for Agentforce often requires significant admin time and ongoing support, slowing teams down.
Fin solves complex queries with simple pricing
Fin costs just $0.99 per resolution with full features, no hidden fees, and usage controls that ensures predictable spend.
With Agentforce, costs add up quickly—Flex Credits accumulate across multi-step conversations, and customers pay extra for sandbox usage.
Fin vs Agentforce
Fin vs Agentforce
| Performance | Fin wins in 100% of head-to-head performance tests |
| Complex queries | Fin resolves the most complex customer queries using layered controls that combine prompts, code, and workflows |
| Configurability | Fully self-serve. Analyze, train, test, and deploy in one no-code workspace—no engineers required |
| Cost | $0.99 per resolution. Transparent and outcome-based |
| Speed | Fin is the only AI agent that can be set up in under an hour, and start delivering a 67% average resolution rate |
| Channels | Fin can resolve issues across email, live chat, SMS, and social channels |
| Languages | Fin can support over 45 languages and also has real time translation |
Fin is trusted by thousands of customer service leaders.
Fin is trusted by thousands of customer service leaders.
Fintech Customer
We chose Fin after evaluating several other vendors. It came down to the maturity of the tool, how quickly we could get going, the fact that we could self-serve, and the results we saw right away.
Yair Gal, Support Lead at Consensys
Software & Technology Customer
In just a few days of integration, we had the same quality that we’d been working toward for six months with Agentforce. Fin was super fast to implement and way easier to maintain.
Pablo M. Nicolini, Customer Service Manager at Freepik at Freepik
Ecommerce Customer
The results we have seen with Fin are groundbreaking, double-digit gains in engagement and resolution rates. Never have I seen a piece of technology so seamless to integrate, just a few clicks and you suddenly have a 24/7 new teammate!
Sam Forde, Marchant Support Manager at Zapiet
Fin works with any helpdesk.
Fin works with any helpdesk.
Fin integrates with any helpdesk like Intercom, Zendesk, Salesforce, and more - no migration required.
Fin works with any helpdesk
Set up Fin with your existing helpdesk or as part of the Intercom Customer Service Suite—with support for additional platforms and custom channels.
- Set up in under an hour.
- Integrates into your current support channels—tickets, email, live chat, and more.
- Follows your existing assignment rules, automations, and reporting.
- Escalates to agents in your preferred inbox.
Simple, outcome-
based pricing
#1 AGENT ON G2
FIN MILLION DOLLAR GUARANTEE
$0.99
per outcome
50 outcomes per month minimum