Meet Fin at Dreamforce 2026
Fin is the highest performing Customer Agent on the market. Find us at Dreamforce 2026 booth #101 and see how Fin makes perfect customer experiences possible in a live, one-on-one meeting.
- #1 in performance benchmarks
- 76% average resolution rate
Trusted by
leading companies.
Fin averages a 76% resolution rate across thousands of customers, with many achieving over 90%.
Fin has transformed how we support customers at Anthropic—but we also see the potential to do so much more. We're experimenting with using Fin in other areas like Sales, and ultimately a move towards a seamless experience for our customers at every stage.”
We were looking for strong technology, and a team that could back us to get to the place we needed for this to be successful. We found both of those things with Fin and Intercom.”
We didn’t just want AI that could answer FAQs. We needed something that could operate across products, regions, languages, and legacy tools, and deliver real business impact.”
Complete capabilities.
Total control.
Fin's industry-leading capabilities let you train, test, deploy, and analyze all in one workspace. It's designed to help you fine-tune quality and drive continuous performance improvements—no code required.
Train Fin on your Procedures, knowledge, and policies, so it follows your rules and resolves complex, multi-step queries accurately and reliably.
Run fully simulated customer conversations from start to finish to see exactly how Fin will behave before going live, so you know your Procedures work as intended.
Deploy Fin across phone, email, chat, Slack, and more, so every customer receives accurate, personalized responses wherever they reach out.
Monitor performance, spot trends, and optimize with AI-powered Suggestions, then use those Insights to retrain Fin and continuously improve your customer experience.
One platform to run your entire customer experience
Fin is a Customer Agent that transitions seamlessly between Service, Sales, and Success to handle complex queries. Operator runs your customer operations, tuning Fin, keeping your knowledge current, and scaling automation as your business changes.
Customer Agent
Fin seamlessly handles service, inbound sales, and ecommerce support. It resolves complex queries, connects with your business tools, takes action, and works on chat, email, phone, Slack, and more.
Voice
A voice agent that takes action: Fin Voice follows structured workflows and connects to your systems to verify identities, process refunds, update accounts, check orders, and more.
Operator
Operator runs your customer operations: it uncovers why a metric dropped, fixes it, tunes Fin for better results, and keeps knowledge current. One agent to understand, manage, and improve your CX.
Fin outperforms every competitor.
With an average resolution rate of 76%, Fin resolves more customer questions than any other AI Agent. In every head-to-head test, Fin wins.
Fin's average resolution rate improves continuously
Resolution rate based on conversations where Fin had the opportunity to answer.
Fin wins every head-to-head test on resolution rate
Resolution rate based on independent testing conducted by Fin customers.
Fin fits seamlessly into your existing stack.
Fin connects to the systems and channels you already use. It works through MCP or API Data Connectors for your business tools, integrations with Intercom or your existing helpdesk, and native support for every channel from chat and email to voice.
- Connect Fin to your business tools with Data Connectors to solve complex customer queries.
- Fin seamlessly integrates with your existing helpdesk. No need to replace the systems your team spent years building.
- Fin works across every channel, including Voice, Email, Messenger, and Social Messaging.
You only pay when Fin resolves a query
- Leader on G2