Fin

Improve customer engagement with the #1 AI Agent

Fin is the best-performing AI Agent for customer service. Resolve the most complex customer queries with accuracy, speed, and reliability.
Start free trialView demo
Works with every helpdesk#1 in performance benchmarksMeasure real time engagement
Key Features

Enhance your engagement strategy

Built by a world-class team with over a decade of experience in AI and customer service, Fin delivers outstanding customer experiences unmatched by any other AI Agent.

Built to handle complex tasks
01Train Fin on your knowledge, data, policies, and tone of voice. Fin uses its knowledge to create complete, accurate answers.
Deliver support across channels
02Fin doesn’t just answer questions. It takes action, finding information to personalize and resolve issues fast.
Streamline support
03Fin helps customers anytime, reading and understanding images like screenshots, invoices, and error messages.
Unmatched Capabilities

Test and refine in real time

Fin’s industry-leading capabilities empower support teams to drive continuous performance improvement through a no-code user experience anyone can manage.

Start free trialView demo
Analyze
Unrivalled Performance

Fin outperforms every competitor.

With an average resolution rate of 67%, Fin resolves more customer questions than any other AI Agent. In every head-to-head test, Fin wins.

Start free trialView demo
Fin wins every head-to-head test on resolution rate

Resolution rate based on independent testing conducted by Fin customers.

Fin’s average resolution rate increases 1% every month
Customer Testimonials

Trusted by thousands
of customer service leaders

Fintech Customer

Aspire logo

After introducing Fin, we saw a huge jump in both resolution rate and customer satisfaction. Our resolution rate went up from around 15% with the HubSpot bot to 40% with Fin, and Fin CSAT now sits above 80%.

Shashwat Agrawal, Strategy & Operations at Aspire

Software & Technology Customer

Lightspeed logo

Fin is in a completely different league. It’s now involved in 99% of conversations and successfully resolves up to 65% end-to-end—even the more complex ones.

Angelo Livanos, Senior Director, Global Support at Lightspeed

Integrations

Fin works with
any helpdesk.

Fin integrates with any helpdesk like Intercom, Zendesk, Salesforce, and more - no migration required.

Seamless integration

Fin works with any helpdesk

Set up Fin with your existing helpdesk or as part of the Intercom Customer Service Suite—with support for additional platforms and custom channels.

Key features
  • Set up in under an hour.
  • Integrates into your current support channels—tickets, email, live chat, and more.
  • Follows your existing assignment rules, automations, and reporting.
  • Escalates to agents in your preferred inbox.
Pricing

Simple, outcome-
based pricing

#1 AGENT ON G2

FIN MILLION DOLLAR GUARANTEE

$0.99

per outcome

50 outcomes per month minimum

Start free trialView demo