The #1 AI Agent for all your customer service
Fin is the best-performing and most powerful AI Agent, resolving more complex queries and delivering higher resolution rates than any other AI Agent.
- #1 in performance benchmarks
- Works with your helpdesk
See Fin in action—right here.
Choose an industry and explore a live version of Fin, then get started by contacting sales or starting a free trial.
Hi, I’m Fin. Ready to see what an AI agent can do?
Select a demo industry and watch Fin handle real customer questions in seconds.
Fin • Just now
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Complete capabilities.
Total control.
Fin's industry-leading capabilities let you train, test, deploy, and analyze all in one workspace. It's designed to help you fine-tune quality and drive continuous performance improvements—no code required.
Train Fin on your Procedures, knowledge, and policies, so it follows your rules and resolves complex, multi-step queries accurately and reliably.
Run fully simulated customer conversations from start to finish to see exactly how Fin will behave before going live, so you know your Procedures work as intended.
Deploy Fin across phone, email, chat, Slack, and more, so every customer receives accurate, personalized responses wherever they reach out.
Monitor performance, spot trends, and optimize with AI-powered Suggestions, then use those Insights to retrain Fin and continuously improve your customer experience.
Fin outperforms every competitor.
With an average resolution rate of 76%, Fin resolves more customer questions than any other AI Agent. In every head-to-head test, Fin wins.
Fin's average resolution rate improves continuously
Resolution rate based on conversations where Fin had the opportunity to answer.
Fin wins every head-to-head test on resolution rate
Resolution rate based on independent testing conducted by Fin customers.
Trusted by
leading companies.
Fin helps businesses deliver faster, higher-quality support and resolves over 1 million conversations every week.
Leveraging Intercom’s help center and Fin features are now key cornerstones for how we support free users at scale.”
Our Lightspeed customer service agents are dramatically more efficient when using Copilot. In testing, agents using Copilot were able to close 31% more customer conversations daily, compared to agents not using Copilot.”
Changing support platforms isn’t something you do lightly. We needed to find a partner for the long term. Ideally someone who matched our pace of innovation, could sustain our growth and help us plan for the future.”
Fin fits seamlessly into your existing stack.
Fin connects to the systems and channels you already use. It works through MCP or API Data Connectors for your business tools, integrations with Intercom or your existing helpdesk, and native support for every channel from chat and email to voice.
- Connect Fin to your business tools with Data Connectors to solve complex customer queries.
- Fin seamlessly integrates with your existing helpdesk. No need to replace the systems your team spent years building.
- Fin works across every channel, including Voice, Email, Messenger, and Social Messaging.
You only pay when Fin resolves a query
- Leader on G2