The #1 AI Agent for all your customer service
Fin is the best-performing and most powerful AI Agent, resolving more complex queries and delivering higher resolution rates than any other AI Agent.
- #1 in performance benchmarks
- Works with your helpdesk
- Fin Million Dollar Guarantee
Complete capabilities.
Total control.
Fin's industry-leading capabilities let you analyze, train, test, and deploy, all in one workspace. It's designed to help you fine-tune quality and drive continuous performance improvements—no code required.
Fin outperforms every competitor.
With an average resolution rate of 76%, Fin resolves more customer questions than any other AI Agent. In every head-to-head test, Fin wins.
Fin's average resolution rate improves continuously
Resolution rate based on conversations where Fin had the opportunity to answer.
Fin wins every head-to-head test on resolution rate
Resolution rate based on independent testing conducted by Fin customers.
Trusted by
leading companies.
Fin helps businesses deliver faster, higher-quality support and resolves over 1 million conversations every week.
The time savings have been huge – in the first month, we'd already saved over 1,700 hours of our team's time. Without Fin, it would have taken us months to work through that volume. And our users appreciate the instant, accurate answers.”
Our Lightspeed customer service agents are dramatically more efficient when using Copilot. In testing, agents using Copilot were able to close 31% more customer conversations daily, compared to agents not using Copilot.”
Changing support platforms isn’t something you do lightly. We needed to find a partner for the long term. Ideally someone who matched our pace of innovation, could sustain our growth and help us plan for the future.”
Fin fits seamlessly into your existing stack.
Fin connects to the systems and channels you already use. It works through MCP or API Data Connectors for your business tools, integrations with Intercom or your existing helpdesk, and native support for every channel from chat and email to voice.
- Connect Fin to your business tools with Data Connectors to solve complex customer queries.
- Fin seamlessly integrates with your existing helpdesk. No need to replace the systems your team spent years building.
- Fin works across every channel, including Voice, Email, Messenger, and Social Messaging.
You only pay when Fin resolves a query
- Leader on G2
- Fin Million Dollar Guarantee