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2.2 Deployment approach
Getting started with AI
There isn’t a one-size-fits-all approach to AI Agent deployment. Factors like your industry, company size, and customer type will influence the route you take. No matter your starting point, securing executive sponsorship early is critical. AI reshapes how support operates and requires C-suite backing to scale successfully.
Two possible approaches here are:
Test and deploy AI
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This is the fast-start approach: quickly find a business problem you need to solve, set the AI Agent live, find the limits, prove value now, and build buy-in through results.
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AI Agents can resolve huge volumes of support queries immediately. That unlocks capacity, improves CSAT, and enables you to achieve fast time-to-value and build a business case using real outcomes.
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Learn how to evaluate and deploy an AI Agent in a matter of days or weeks.
Build a business case
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Some companies have specific criteria for deploying new software that need to be satisfied before it goes live: things like C-suite approvals and finance reviews.
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This blueprint will show you how to build that business case, identify quick-win opportunities, go live quickly, and measure real-world impact so you can build momentum and make the case for what comes next.
Next section: 2.3Build a business case