Multi-brand Help Centers and content scheduling

More control over how and when your content goes live

May 2026available-to-all
Multi-brand Help Centers and content scheduling
You can now link multiple Help Centers to a brand for Fin and Intercom Copilot, and schedule exactly when articles and content go live, reducing manual work at launch time.
Multiple Help Centers per brand: Assign additional Help Centers to a brand that Fin and Intercom Copilot can reference, beyond the primary one shown in the Messenger.
Scheduled article publishing: Schedule Help Center articles to publish or unpublish at a specific date and time, individually or in bulk.

Scheduled content availability: Schedule any Fin or Intercom Copilot content to become available or unavailable automatically, with optional start and end dates.