- #1 in performance benchmarks
- #1 ranking on G2
- Fin Million Dollar Guarantee
Get Fin and keep your team on HubSpot
Fin, the most powerful, best-performing AI Agent for customer service, is available on HubSpot, so you can resolve up to 93% of queries without any migration or changes to your setup.
Fin seamlessly integrates with your HubSpot workspace
01Fin integrates directly with HubSpot, reading contact data, syncing your knowledge base, and working within your existing setup to deliver accurate, on-brand support.
Fin uses the contact records, lifecycle stages, and company data you choose to share to generate accurate, personalized responses, so every customer gets support that feels tailored, not generic.
Fin uses your existing knowledge base articles, contact records, and ticket fields to deliver accurate responses, without any disruption to your current setup or workflows.
Fin's HubSpot integration powers Insights, a groundbreaking, AI-powered product that helps you monitor resolution performance, explore Topics, and optimize Fin over time.
Configure Fin to work like your best agents
02Define exactly how Fin operates, from tone and routing to handoff rules, so it fits your HubSpot workflows, complements your team, and resolves complex queries with accuracy and reliability.
You control when and how Fin hands off to your team. Every handoff includes the full conversation transcript and a summary, so your HubSpot agents have all the context they need to respond quickly.
Fin follows your ticket routing and automation rules to triage, escalate, or resolve. Whether it's handing off live or creating a new ticket, it uses the fields and values you define.
Resolve queries across every HubSpot channel
03Fin works across HubSpot's support channels, including tickets and live chat, so every customer gets faster, more personalized support, no matter how they reach out.
HubSpot data that makes every answer better
04Fin uses the contact data, lifecycle stages, and engagement history in your HubSpot CRM to enrich every interaction — so responses are accurate, relevant, and automatically kept up to date.
When Fin captures a new contact or resolves a conversation, it creates or updates the HubSpot record automatically, so your CRM stays accurate without your team lifting a finger.
Simple, outcome-based pricing.
$0.99
per outcome
Minimum commitments apply
The Fin $1M Guarantee
Love Fin or your money back
Fin is the best-performing AI Agent, consistently beating competitors in head-to-head evaluations. That’s why we offer the Fin Million Dollar Guarantee.
If you sign up for Fin and are not 100% satisfied in your first 90 days, we will give you up to $1M of your money back, no questions asked.
If you sign up for our Fin Guarantee Success Program and do not achieve at least a resolution rate of 65%, we will pay you $1M. This program is designed for high volume customers.
Eligibility criteria:
We’re excited to partner with all high volume customers (over 250k monthly conversions) in North America and Europe. Phase one of this program will admit customers on Intercom Helpdesk or Zendesk.
Apply now