Train Fin to detect attributes in every conversation
Oct 2025available-to-all
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Fin Attributes let you decide what attributes Fin should detect — like issue type, sentiment, or urgency — in every customer conversation.Fin turns those details into structured data that reflects how your business actually works, then uses that data to route conversations or trigger workflows.Fin Attributes unlock true AI-driven triage — no rule sets to maintain or button flows to build — giving your team the confidence to let Fin be the first to handle every conversation, while you stay in control of what’s passed to your team.
