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Fin AI Agent explained

Learn about the technology behind Intercom's AI agent - Fin.

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How Fin retains past conversation context, how long it remembers, and answers to common questions.

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Overview

Using Fin with your existing Salesforce Service Cloud account.

Fin for Salesforce explained

Get the best AI agent, and keep your team on Salesforce.

How Fin integrates with Salesforce

Overview of how Fin can be used and integrated with Salesforce

Fin for Salesforce

Learn how Fin AI Agent works with Freshdesk and Freshchat to resolve support volume automatically, without disrupting your existing setup.

Fin for Freshdesk and Freshchat explained

An overview of how Fin AI Agent integrates with Freshdesk tickets and Freshchat, and what happens at each step.

How Fin integrates with Freshdesk and Freshchat

Overview of how Fin can be used and integrated with Freshworks

Fin for Freshworks

Learn how Fin AI Agent integrates with HubSpot to resolve customer questions across email and Messenger while keeping HubSpot as your system of record.

Fin for HubSpot explained

Discover how Fin AI Agent works with HubSpot to resolve inquiries across email and Messenger while syncing data to your existing workflows and reporting.

How Fin integrates with HubSpot

Overview of how Fin can be used and integrated with HubSpot

Fin for Hubspot

Using Fin with your existing Zendesk account.

Fin for Zendesk explained

Learn how Fin works inside Zendesk across tickets, messaging, workflows, and reporting.

How Fin integrates with Zendesk

How to set up and optimize Fin for Zendesk.

Fin for Zendesk: Getting started guide

Overview of how Fin can be used and integrated with Zendesk

Fin for Zendesk

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Create your workspace and invite the people you work with.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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