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Train

Train Fin to get the best results for your customers

45 articles

Articles

View the Fin changelog

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Train Fin: Content14 articlesHelp with all of the different types of content that Fin can learn from
Train Fin: Attributes4 articlesUse Fin to automatically classify incoming conversations into defined attributes - so you can route faster and act smarter.
Train Fin: Guidance2 articlesSet up guidance to train Fin on your support policies
Train Fin: Escalation1 articleSet up Escalations Rules and Guidance to automatically escalate conversations from Fin to the right teammates at the right time.
Train Fin: Procedures21 articlesWrite your processes in natural language and enable Fin to resolve complex queries
Train Fin: Tasks2 articlesAutomate complex tasks with Fin