Intercom

Train Fin to give high quality, accurate and on brand answers to your customer questions

Introduction to Train

How to add and manage content sources Fin can learn from.

Adding content to Fin

Guidance Basics

Train Fin's behavior with natural language.

Giving Fin Guidance

Teach Fin step-by-step rules so it can manage complex processes.

Introduction to Fin Tasks

Teach Fin to access customer data from external systems.

Data connectors for Fin Tasks

See how Fin can handle complex queries completely autonomously.

Tasks demo 1 - Get order information

Tasks demo 2 - Change personal details

Tasks demo 3 - Process refund

Tasks demo 4 - Technical troubleshooting

Training Fin to answer your customer queries

Train

Create a custom design with text, images, and links

AI Research

Product Changes

Built For You

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Fin Academy

Webinars

Contact sales

Customers

Ideas Blog

Security & Safety

Research

Resources

Events

Fin in Action

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Find answers and get help from Intercom Support and Community Experts

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