Fin Support

What each action does and when to use them in your Workflows.

Using actions in Workflows

How to route your Workflows to the right paths using conditional branching.

Using branches in Workflows

How to automatically triage tickets in Zendesk based on specific ticket attributes using AI Category Detection.

AI Category Detection with Fin for Zendesk

How to pause a workflow and wait for an event in your external system to trigger a webhook request.

Use Wait for Webhook in Workflows

Use multilingual workflows to automate support in different languages.

Multilingual workflows

Building and designing your workflow for Fin.

Fin workflows

Create a custom design with text, images, and links

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