/research
Insights and blogs from the AI Group building Fin at Intercom
Fin: Running a Reliable Service over Unreliable Parts
Building reliable large language model (LLM) inference is still an emerging discipline. Although the field has matured considerably in recent years, we are far from the level of dependability seen in industry-standard services such as Amazon…
ReadArticles
7Think Fast: Reasoning at 3ms a Token
2025.07.18
Do you really need a Vector Search Database?
2025.04.29