Fin Support

Enabling Fin across channels with handover to Zendesk.

Deploy Fin for Zendesk

Fin for Zendesk tickets: How does it work?

How to configure and customize Fin to handle Zendesk tickets.

Fin for Zendesk tickets: Set up

Fin for Zendesk tickets: FAQs

Zendesk tickets

Fin for Zendesk Messaging: How does it work?

How to configure and customize Fin for Zendesk messaging.

Fin for Zendesk Messaging: Set up

Zendesk Messaging

How to configure and customize Fin for Intercom Messenger and pass conversations to Zendesk.

Fin in the Intercom Messenger: Zendesk Set up

Fin in the Intercom Messenger: How does it work with Zendesk?

How to ensure a seamless handover in Fin Messenger to a Zendesk agent, correctly assigning the ticket requester.

Configuring the Correct Ticket Requester in Zendesk for Fin Messenger with Handoff to Agent

Hand-off from the Intercom Messenger to your existing live chat solution so that your end users can get help from one of your teammates.

Hand-off with JavaScript

Fin Messenger

Create a custom design with text, images, and links

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Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

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Track the progress of all tickets related to your company.

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