Fin Support

How to configure and customize Fin for Intercom Messenger and pass conversations to Zendesk.

Fin in the Intercom Messenger: Zendesk Set up

Fin in the Intercom Messenger: How does it work with Zendesk?

How to ensure a seamless handover in Fin Messenger to a Zendesk agent, correctly assigning the ticket requester.

Configuring the Correct Ticket Requester in Zendesk for Fin Messenger with Handoff to Agent

Hand-off from the Intercom Messenger to your existing live chat solution so that your end users can get help from one of your teammates.

Hand-off with JavaScript

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

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Track the progress of all tickets related to your company.

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