Fin over API allows you to integrate Fin AI Agent into any experience—from custom messengers to help center search bars—without changing existing systems.
Key benefits
Fast and accurate answers: Provides 24/7 support, ensuring your customers always get the help they need.
Versatile integration options: Works seamlessly across websites, live chat, help centers, and more, giving you flexibility.
Seamless experience: Integrates within your existing platforms, eliminating the need for migration and reducing disruption.
How to get started
Note: Fin over API is currently under managed availability providing tailored, hands-on support. Please discuss access with your Account Manager.
Fin can be accessed programmatically via an API. Integration is centered around two endpoints (/fin/start and /fin/reply) and a set of events that notify the client of Fin’s status and responses.
Once Fin is initialized, it progresses through a series of statuses such as thinking, awaiting_user_reply, or resolved before ending its workflow with a status of complete. During this workflow, the client should allow Fin to continue uninterrupted until a final complete status is returned, at which point control of the conversation passes back to the client.
Learn more about Fin over API in our Developer Docs: