One option for hand-off from the Intercom Messenger is to hand-off with Javascript. This allows you to execute arbitrary Javascript code on the page hosting the Intercom Messenger. You can use this to open the live chat widget of the solution you are using for your customers to talk to your teammates.

Example: LiveChat

In the JS code where you set the intercomSettings, you'll want a handoff_with_javascript function that looks like this:

<script>
  window.intercomSettings = {
    app_id: "YOUR_APP_ID_CODE_HERE",
    handoff_with_javascript: () => {
      LiveChatWidget.init();
      LiveChatWidget.call("maximize", { messageDraft: "I need help!" });
    }
  }
</script>

In order to avoid opening the LiveChat widget on page load, you should modify the LiveChat code to add the following:

window.__lc.asyncInit = true;

You should add this to where you are setting the other window.__lc attributes.

Example: Freshdesk

In the JS code where you set the intercomSettings, you'll want a handoff_with_javascript function that looks like this:

<script>
  window.intercomSettings = {
    app_id: "YOUR_APP_ID_CODE_HERE",
    handoff_with_javascript: () => {
      FreshworksWidget('show', 'launcher');
      FreshworksWidget('open');
    }
  }
</script>

You'll also want to add FreshworksWidget('hide', 'launcher'); to the end of your original Freshwords widget code so that the Freshdesk widget launcher doesn't show on page load.

Example: Freshchat

In the JS code where you set the intercomSettings, you'll want a handoff_with_javascript function that looks like this:

<script>
  window.intercomSettings = {
    app_id: "YOUR_APP_ID_CODE_HERE",
    handoff_with_javascript: () => {
      window.fcWidget.open({
        replyText: "I need help!"
      });
    }
  }
</script>

In the JS code where you set your fcWidgetMessengerConfig, you'll want to set the hideChatButton attribute to true so that the widget doesn't show on page load. If you don't have a fcWidgetMessengerConfig on your page already, you can just add the entire code block below.

<script>  
  window.fcWidgetMessengerConfig = {
    config: {
      headerProperty:  {
        hideChatButton: true
      } 
    }
  };
</script>

Example: Hubspot

In the JS code where you set the intercomSettings, you'll want a handoff_with_javascript function that looks like this:

<script>
  window.intercomSettings = {
    app_id: "YOUR_APP_ID_CODE_HERE",
    handoff_with_javascript: () => {
      window.HubSpotConversations.widget.load({ widgetOpen: true });
    }
  }
</script>

In order to avoid opening the Hubspot widget on page load, you should modify the hsConversationsSettings code to set the loadImmediately attribute to false. If you don't have a hsConversationsSettings on your page already, you can just add the entire code block below.

<script>
  window.hsConversationsSettings = {
    loadImmediately: false
  }
</script