Pricing breakdown
Fin’s pricing aligns cost with value—only pay when Fin resolves a conversation.
Fin with your current helpdesk
Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, Hubspot, and more.
$0.99 per Fin resolution
50 resolutions per month minimum.
Unlimited teammates – No seat costs.
There are no additional costs, such as integration fees, setup fees, or platform charges when using Fin on your existing platform.
You can add Copilot to any integration for $35 per month (subject to the Additional Product Terms for AI Products).
Note: Fin resolutions are reset after each month and will not be carried over.
Fin with Intercom’s Helpdesk
Combine Fin AI Agent with Intercom's Helpdesk to get the full Intercom Customer Service Suite.
$0.99 per Fin resolution
$29 per Intercom Helpdesk seat per month (see all plans)
Why this works
Our pricing is designed to be able to scale with you.
The base fee with no additional seat costs, provides a reliable cost structure allowing teams to actively test and validate Fin’s capabilities without the limitation of headcount, avoiding any nasty surprises when you receive your invoice.
Any additional usage is billed per resolution, without any upfront financial commitment required, giving the added security of being able to set usage limits, ensuring that you only pay when Fin AI Agent effectively resolves a customer’s question.
Setting usage limits
You can set usage alerts and limits for Fin by going to Settings > Usage in your Fin workspace. This allows you to easily keep track of usage, or avoid incurring an unexpected bill.
