Intercom

Learn how to connect Fin to Freshdesk to automate ticket responses, sync conversation data, and import your knowledge base.

Fin for Freshdesk tickets: Setup

Set up the Fin Messenger on your site and configure Freshchat as the handoff destination for escalated conversations.

Fin Messenger: Freshchat setup

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.