Fin Support

Use this guide to diagnose error codes and resolve common issues with your Salesforce integration.

Fin for Salesforce : fix common integration errors

Enabling Fin across channels with handover to Salesforce.

Deploy Fin for Salesforce

This article guides you through setting up the necessary Salesforce permissions for integrating with your Fin workspace with Cases.

Setting up the required permissions for connecting Salesforce Cases

How to configure and customize Fin to handle cases on Salesforce Service Cloud.

Fin for Salesforce Cases: Setup

Understand how data is pulled from and pushed back to Salesforce when using the Salesforce Cases channel.

Salesforce Cases: How is data synced?

Salesforce Cases

This article guides you through setting up the necessary Salesforce permissions for integrating with your Fin workspace with MIAW.

Setting up the required permissions for connecting Fin Messenger with Salesforce MIAW

How to configure and customize Fin in the Fin Messenger and pass conversations to Salesforce.

Setting up Fin Messenger with Salesforce MIAW

Fin Messenger: Map data using Salesforce Flows

Understand how data is pulled from and pushed back to Salesforce when using the Fin Messenger channel

Fin Messenger: How is data synced with Salesforce?

This guides you through the steps needed in order to install the Fin Messenger on a Salesforce webpage.

Embedding Fin Messenger in your Salesforce portal

Fin Messenger

Create a custom design with text, images, and links

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Product Changes

Fin Academy

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Fin in Action

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