Fin Support

Learn about Fin's capabilities, features, and integrations.

Fin AI Agent explained

Learn about the technology behind Intercom's AI agent - Fin.

The Fin AI Engine™

A more conversational, human Fin experience

Integrate Fin into any platform, product, or custom-built channel to deliver fast, accurate answers where your customers need them.

Fin over API

Learn more about the #1 AI Agent for customer service

Overview

Using Fin with your existing Zendesk account.

Fin for Zendesk explained

How to set up and optimize Fin for Zendesk.

Fin for Zendesk: Getting started guide

Get the best AI agent, and keep your team on Zendesk.

How Fin integrates with Zendesk

Overview of how Fin can be used and integrated with Zendesk

Fin for Zendesk

Get the best AI agent, and keep your team on Salesforce.

How Fin integrates with Salesforce

How to configure and customize Fin to handle cases on Service Cloud.

Set up Fin for Salesforce cases

This article guides you through setting up the necessary Salesforce permissions for integrating with your Fin workspace.

Setting up the required permissions for connecting Salesforce

Overview of how Fin can be used and integrated with Salesforce

Fin for Salesforce

Create a custom design with text, images, and links

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Find answers and get help from Intercom Support and Community Experts

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