How it works and how to set it up
4 articles
Fin in the Intercom Messenger: Set upHow to configure and customize Fin for Intercom Messenger and pass conversations to Zendesk.
Fin in the Intercom Messenger: How does it work?
Configuring the Correct Ticket Requester in Zendesk for Intercom Messenger with Handoff to AgentHow to ensure a seamless handover from Fin in Intercom Messenger to a Zendesk agent, correctly assigning the ticket requester.
Hand-off with JavascriptHand-off from the Intercom Messenger to your existing live chat solution so that your end users can get help from one of your teammates.