The Fin Million Dollar Guarantee
Fin is the best-performing AI Agent, consistently beating competitors in head-to-head evaluations. This is why we are offering the Fin Million Dollar Guarantee! If you sign up for Fin and are not 100% satisfied in your first 90 days of using it, we will give you up to $1M of your money back, no questions asked.
How does it work?
Try Fin risk-free in at least 250 conversations within your first 90 days. If you're not completely satisfied, we’ll give you up to $1M of your money back. Refunds are applicable only to Fin spend, and customers can only receive one refund related to the Fin Guarantee. See the Fin Guarantee Terms & Conditions for more information.
Who can apply?
Requirements to qualify for the Fin Guarantee include:
Be a new Fin customer.
Request a refund within 90 days of your subscription start date.
Use Fin on a minimum of 250 paid conversations within 90 days of your subscription start date (trial conversations do not count).
Note: Customers on Early Stage, Startup Partner Program and other promotional plans are not eligible.
Why are we doing this?
In the very near future, all customer touch points, at every stage in the customer lifecycle, from marketing, sales, service, and success, will be owned by an expert customer agent, engaging with customers every hour of the day.
As customers, you will choose one vendor for all of this, and you’ll choose the vendor who can do the most high quality work. We want you to choose Intercom, because we are confident that we have the best AI agent in the market.
Fin Guarantee Success Program
Additionally, if you sign up for our Fin Guarantee Success Program and do not achieve at least a resolution rate of 65% (which our studies have shown is the resolution rate of humans), we will pay you $1M.
Eligibility criteria
High volume customers (over 250k monthly conversations).
Located in North America or Europe.
Use Fin on Intercom Helpdesk or Zendesk.
Have not taken part in other promotional offers from Intercom.
Questions? Reach out to our team via the Messenger!