Fin seamlessly integrates with Zendesk
Fin is the #1 AI Agent for customer service, outperforming Zendesk AI on performance, cost, and innovation. And it seamlessly integrates with Zendesk—so your teams can get the best AI Agent without changing platforms.Why Fin?
Fin outperforms Zendesk AI on performance, cost, and innovation.
Fin outperforms Zendesk AI on performance, cost, and innovation.
Fin resolves more complex queries, costs less per resolution, and improves faster than any other AI Agent. It seamlessly integrates with Zendesk—so teams get the best AI Agent without changing platforms.
Fin resolves 2x more complex queries than Zendesk AI
Fin resolves 65% of queries with high accuracy—2× more complex queries than Zendesk AI.
Zendesk struggles with multi-step, ambiguous issues and frequently passes them to human agents.
Fin scales your support, not your costs
Fin charges a flat $0.99 per resolution—so costs stay predictable.
Zendesk charges up to $2 with overages that penalize teams for resolving more conversations with AI.
The #1 AI Agent that consistently gets better
Fin ships AI improvements weekly and improves resolution rates monthly—proving it gets better over time.
Zendesk AI updates are infrequent, making it hard to keep pace in a fast-moving space.
Compare Fin
Fin vs. Zendesk AI
Fin vs. Zendesk AI
| Head to Head Performance | Resolves 2× more complex queries. |
| Underlying Technology | Built on the patented Fin AI Engine™, designed specifically for customer service. |
| Cost | Flat $0.99 per resolution. No overages, no hidden fees. |
| Trust | Ranked #1 AI Agent on G2. |
| Integration | Works with any helpdesk, including Zendesk, Intercom, Salesforce, and more. |
Results
Fin is the best AI Agent on the market – with stats to prove it
Fin is the best AI Agent on the market – with stats to prove it
Customer Testimonials
Fin is trusted by thousands of customer service leaders.
Fin is trusted by thousands of customer service leaders.
Travel Tech Customer
Fin is night and day in comparison to Zendesk. I'm blown away by how brilliant their insights product is. I can't see how Zendesk could ever catch up.
Nouran Smogluk, Director of Support at Hospitable
Ed Tech Customer
Right now, I'd say Fin is leading the way in the AI Agent space. I've explored different tools, and no one else is really close to what Fin is doing.
Justin Mann, Business Operations Manager at MyTutor
Integrations
Fin works with
any helpdesk.
Fin works with
any helpdesk.
Fin integrates with any helpdesk like Intercom, Zendesk, Salesforce, and more - no migration required.
Seamless integration
Fin works with any helpdesk
Set up Fin with your existing helpdesk or as part of the Intercom Customer Service Suite—with support for additional platforms and custom channels.
- Set up in under an hour.
- Integrates into your current support channels—tickets, email, live chat, and more.
- Follows your existing assignment rules, automations, and reporting.
- Escalates to agents in your preferred inbox.
Pricing
Simple, outcome-
based pricing
#1 AGENT ON G2
FIN MILLION DOLLAR GUARANTEE
$0.99
per resolution
Minimum commitments apply