The #1 AI Agent for Freshdesk teams
Fin resolves 67% of customer queries automatically—the highest resolution rate of any AI Agent. It integrates directly with Freshdesk, so you get industry-leading AI without changing platforms or disrupting your team.Faster, higher quality support—no migration required
Faster, higher quality support—no migration required
Fin provides fast, reliable support on all your channels and can be customized to resolve issues just like your best agents
Integrates with your existing setup
Fin connects directly to your Freshdesk or Freshchat instance and starts resolving queries right away—with no disruption to your workflows, routing rules, or team processes.
Fin works like your best agents
Define how Fin speaks, what it handles, and when it hands off—so Fin fits into your workflows, collaborates with your team, and resolves complex queries accurately and reliably.
Seamless handoff, every time
When a conversation needs a human, Fin hands off to your agents with the full conversation history intact—so customers never have to repeat themselves, and your team has everything they need to resolve fast.
Complete capabilities.
Total control.
Complete capabilities.
Total control.
Fin's industry-leading capabilities let you analyze, train, test, and deploy, all in one workspace. It's designed to help you fine-tune quality and drive continuous performance improvements—no code required.
Fin outperforms every other AI Agent
Fin outperforms every other AI Agent
With an average resolution rate of 67%, Fin resolves more customer questions than any other AI Agent. In every head-to-head test, Fin wins.
Resolution rate based on independent testing conducted by Fin customers.
Already using Freshdesk's native AI?
Already using Freshdesk's native AI?
Fin outperforms every AI Agent in independent head-to-head tests—including built-in tools. With a 67% average resolution rate and no engineering support needed, Fin delivers results native AI can't match.
Fin is trusted by thousands of customer service leaders.
Fin is trusted by thousands of customer service leaders.
Software & Technology Customer
Fin is in a completely different league. It’s now involved in 99% of conversations and successfully resolves up to 65% end-to-end—even the more complex ones.
Angelo Livanos, Senior Director, Global Support at Lightspeed
Fintech Customer
We chose Fin after evaluating several other vendors. It came down to the maturity of the tool, how quickly we could get going, the fact that we could self-serve, and the results we saw right away.
Yair Gal, Support Lead at Consensys
Simple, outcome-
based pricing
LEADER ON G2
FIN MILLION DOLLAR GUARANTEE
$0.99
per outcome
50 outcomes per month minimum