One agent for the entire ecommerce journey

From first browse to post-purchase support, Fin handles the entire ecommerce journey in a single conversation. Purpose-built for Shopify. Live in minutes.

Purpose-built for ShopifyLive in minutes$0.99 per outcome

Shopping Assistance

Guide shoppers from browse to buy.

Fin uses your full Shopify catalogue to answer questions, recommend products, and compare options in real time — like a great in-store assistant would.

Guided product discoveryTurns broad questions into focused product suggestions, helping shoppers quickly narrow their options and find the best fit.

Cross-sell & upsellRecommends complementary or higher-value products based on preferences, helping increase AOV.

Seamless checkoutIdentifies when a shopper is ready to purchase and guides them directly into checkout to drive conversion.

Post-Purchase Support

Handle support without losing the sale.

Fin resolves complex order issues and keeps shoppers from dropping off — turning support conversations into seamless paths back to purchase.

Deeply integrated

Natively connects to relevant Shopify APIs to track, update, cancel, return, refund, and exchange orders.

Resolves complex queries

Built to handle the most complex pre- and post-purchase queries like refunds and order changes — keeping customers happy and carts intact.

Pre-built procedures

Drafts Procedures for common Ecommerce support queries, customizes them based on company policies, and connects them to live commerce APIs.

How Fin Compares

See how Fin is different

Evaluating ecommerce AI solutions? Here’s how Fin stacks up.

Fin for Ecommerce

Other ecommerce AI

	Fin for Ecommerce	Other ecommerce AI
Post-purchase support	End-to-end — including complex multi-step queries like order changes, exchanges, and partial refunds	Order tracking, returns, FAQs
Product discovery	Full conversational commerce — guided exploration, comparisons, vague intent	Basic product recommendations
Cross-sell & upsell	AI-driven, personalized to cart and browsing context	Limited
In-Messenger checkout	Shoppers can add to cart and check out without leaving the conversation	Redirects to storefront
Single agent for shopping & support	Yes — seamless orchestration	No — separate tools
Complex resolution	Full autonomous resolution	Limited automation
Setup time	Auto-syncs Shopify, live in minutes	Hours or days
Pricing	Predictable, $0.99 per outcome	Per-ticket
Proven scale	8,000+ customers, 1M+ weekly resolutions, 99.97% uptime, 45+ languages	Varies

Get started

Add Fin to your Shopify store today.

Connect your Shopify store and see Fin in action — guiding product discovery, increasing order value, and resolving support issues from day one.